Citidirect login help chat email . CitiDirect Online Banking Service Representatives are available to support your technical needs, as well as to assist you with general CitiDirect questions. If there are other CitiDirect users in your office, check with them to see if they can access the platform. CitiDirect ® Login Method. CitiDirect BE ® will open. Login to CitiDirect BE® Locate the Chat Icon on the CitiDirect BE® Screen Click on the Chat Icon Start chatting with a Citi Representative BENEFITS Personalized Service from Citi Your Chat will be answered by an experienced Citi Representative located in your region. Citi is dedicated to providing all organizations the necessary global, regional and local resources to ensure the success of your program. All transactional records, reports, email, software and other data generated by or residing upon this System, to the extent permitted by local law, are the property of Citigroup Inc. For business issues, contact your customer service helpdesk. Online Help For general questions while working in CitiDirect Online Banking, you can use Online Help. FDIC-Insured – Backed by the full faith and credit of the U. Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. For technical issues with CitiDirect Online Banking, contact your technical support center. Click Login. If you still need help, it's time to contact the TAC. Select the appropriate solution, and access a list of representatives in your area. Call 1-888-HELP1GO (1-888-435-7146) for 24-hour travel assistance. Login to TraX and click Travel Assistance to create a help ticket or check the status of an existing ticket. for receiving help with products, service or technical inquiries. In the Response field on your computer screen, enter the response displayed on the Safe Word card. CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. Determine if you can connect to other Internet sites. Need assistance with our on-line reporting or administration tools? Our Client Account Services (CAS) and the North America technical Helpdesk is always available to help. Need help? At the CHALLNG? prompt, enter the Challenge that appears in the Challenge field of the Challenge/Response window on your CitiDirect BE ® login screen. Citi Commercial Cards Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Enter or select your Login ID. Choose How You Connect You choose your preferred communication CitiDirect ® Login Method. See Login Help for more information. Citibank is committed to providing you with fast, accurate responses to all of your CitiDirect Online Banking inquiries, and we employ several methods to support your system use. If you are unable to connect to CitiDirect there a few steps you can take before calling the Electronic Banking Service Center (EBSC). Your login session has expired due to inactivity. All information these cookies collect is aggregated and therefore anonymous. Support News Information compiled by the support team to help you use CitiDirect solutions and services. Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. They help us to know which pages are the most and least popular and see how visitors move around the site. Use for any other purpose is prohibited. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. Find help and guidance for using CitiDirect® Online Banking services. Chat is available Monday - Friday, 8AM-6PM ET. Login ID. Check to see if your issue can be handled by Live Chat. Download it today! For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Government These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. or one of its subsidiaries or their affiliates (individually or collectively ' Citigroup ') and Banking on the future of digital payments by connecting business across 160 markets. Additionally, the mobile app simplifies login with mobile token and biometric authentication. If not, contact your internal technical support area. You are authorized to use this System for approved business purposes only. Select your Login Method based on your credential type. S. Citi ® Implementation. For security reasons, please close the window and login again to access your account if required. uwzcj ozwt bmfgl ahfyr kmtcpcy fkooq lnon lxindlewq qzmqx eicsv