Dropbox indexing stuck My Dropbox has been stuck indexing 1,694 files for the last few days. The file is 6. reinstalled Dropbox app and and on starting Dropbox it starts indexing. I am downloading the deleted files to my laptop. DropBox Locks Up System While Syncing (Linux) 11 months ago. inotify. Installed Dropbox on another laptop but can't see my files in file explorer. I initially had about 300,000 files downloading. Pause syncing (30 minutes, 1 hour, Until Tomorrow and Indefinitely) Quitting the app and relaunching . 5, two weeks ago. _reinhard_. My Dropbox folder content is different on my home and work computers. com they are added to the indexing queue of the desktop app, but no progress is made regarding Dropbox keeps indexing – It’s also common for Dropbox to get stuck indexing. My dropbox app on Macbook Pro have been stuck on the initial "Starting" phase for a couple of days in a loop of hell. The files are in my (not syncing) Dropbox folder (via File Provider?). com they are added to the indexing queue of the desktop app, but no progress is made regarding Hello, Since I updated my Mac to the "Sonoma" operating system, Dropbox has stopped syncing my files online. lang. 6 The dropbox app tells me that it's synchronizing over 6 million files and uploading more than 400,000. Find help to solve issues with creating, uploading, and sharing files and folders in I installed the mac dropbox update and the application began indexing my files. Unlink computer under admin console. I did the following steps and the snag got released: 1- Quit the Dropbox app. I tried to copy them all from there to another local folder. Have you tried rebooting your machine to see if this helps? Could you attach a screenshot showing this info, while hiding any personal info? This will help me to assist further! Dropbox learn; Contact support; cancel. But that failed on some of the files/folders in the Dropbox. Explorer | Level 4. At the end of the process, the issue is effectively resolved, and I've got my Dropbox back in sync, as usual. Restarting my computer does seem to get Dropbox unstuck, but that is a drastic solution. I have done it several times with no luck. Even updated and restarted my Mac several times but the number of items kept going up. John C. The problem with being stuck indexing files returned within a day. Any help would be appreciated. Problem is I can't workout what files it is trying to index so that I can move them out of the Dropbox folder. Issue when trying to share and I'm trying to get Dropbox running on a new macBook. Turn off firewall and antivirus completely. 2- Deactivate the antivirus. Turn on suggestions. When that didn't work, I read on a Dropbox forum about reinstalling the application and I did exactly that. It seems to be stuck at "Indexing". Turning off and turning Only Windows 10 computer started freezing. ” Then, Dropbox creates a new folder in the same location on your Since the beta install completed on my machine 8 days Dropbox has been stuck on indexing. When indexing was over, only files (with their ancesters folders) with sync problems were left, I moved everything out of the dropbox folder and finally my dropbox was "up to date" again. All you have to do is let me know, and we'll jump right into this. Writing this is a miracle. JamesSmith5. In the Dropbox folder, do you see any files or folders with the blue syncing icon visible? Reply. (12 There's "no sync issues" that I see when I click on that. I have I recently migrated my Windows 10 installation to a new hard drive. cache -prune -o -type d -print0 | xargs -0 -l dropbox filestatus | egrep Dropbox stuck on sync or index. I left if for a couple days but nothing changed. com they are added to the indexing queue of the desktop app, but no progress is made regarding It seemed the PC app got stuck syncing and going nowhere. I have no idea when they will respond though, and in the meantime, DB isn't working. And they always I installed the mac dropbox update and the application began indexing my files. There was a similar issue with Google Drive. As long as you relink the same Dropbox path, there will be a ton of reindexing, but no file downloading. also have tried so many other things like signing in and out, pausing sync and resuming. I also tried to make a backup copy of the Dropbox folder's content but I get a message for some files that I do not have the permissions to do so Hi , thanks for bringing this to our attention. The Sync Queue permanantly says "Checking one file" with an animation. Recent Discussions. g. It seemed the PC app got stuck syncing and going nowhere. The Dropbox Community; Community. And it worked. Yesterday installed desktop app which shows indexing 21,242 files. Dropbox not connecting – If you have problems connecting Dropbox to the internet, make sure everything’s alright with your internet connection. All of the search methods on Mac appear to use underlying file indexing which seems to be missing out the Dropbox files where they are in their new location, post-update. Thetoolbar says Dropbox 211. Select 'Preferences'. 4857 I'm running a Mac Studio with 14. Please go to Dropbox Preferences according to the above steps. 8 months ago. The computer is going very slowly and for the past two days has noted- indexing 2 files, uploading 66 files and downloading 37 files. If your Dropbox is stuck indexing, hit pause 30 mins, and let it do its thing until its done, it will keep on doing it even when paused, you wont know if its doing anything or working unless you use procmon, but its working, and try avoid using the hard drive or the machine until its done, (usually less than 30 mins), and your indexing/crashing I can't right-click to quit. Restarting my desktop. What should I do? Uninstall and delete the folders from my Mac and install Relinking a Dropbox account might resolve most of the problems, including Dropbox syncing thousands of files and getting stuck, here is how to relink a Dropbox account. I have done lots of searching online. Discover. Is it possible to delete my local copy of Dropbox completely and force the Dropbox on my laptop to just reset itself with the server? Previously I put a large number of files into my local Dropbox folder (~1. Groups. View, download, and I'm using desktop app version 148. There is ample memory as the Macbook Pro is new. Started today on MacOS Sequoia - Dropbox is constantly "connecting components". MelJackson. Dropbox has been stuck on indexing for over a week. ”I want to offer a warning for people who index PDFs – don’t install the new Mac OS or new Dropbox until you can set aside some time to rewire the index pointers for your DevonThink database! The new MacOS requires Dropbox to move to a “CloudStorage” folder I installed the mac dropbox update and the application began indexing my files. How can I make files online-only on I am having an issue where dropbox is stuck on indexing. Thanks. At least title, artist, year, label, album and comment should be indexed. I installed the mac dropbox update and the application began indexing my files. 21 hours ago. e. Not longer afterward, I get the "Dropbox has quit unexpectedly" messages. By doing this, the indexing starts anew, first with the old method, then with the File Provider. Wilhelmus. 6706. 426) of the app everything is back to normal but the app keep updateing by her self. 1 and chip is Apple M1. I've told every folder/file to be online-only, tried only one folder offline, all folders offline - lots of combos. The folder in your screenshot isn't an an app folder though, so you'd need to use an app with the "full Dropbox" access type to access that. Bests My Dropbox won't sync files onto my computer. And desktop folders "don't exist" online if I try to I re-installed Dropbox due to a day of files not syncing. Every time I have reached out to Dropbox support I get these generic lines of communication. At this point, I can't open files directly from their "location" on my computer, but I can copy and paste them to the desktop to work on. I don't want to delete all my Dropbox folders and re-download them again. to a folder called “writings” that I know to contain a few hundred indexable files, Spotlight (the macOS file indexing and search system) doesn’t seem to see their content, claiming e. Many are now only available through dropbox. Now my dropbox app cannot seem to be moving anywhere when indexing. In general, you can check the status of the desktop app and its syncing by hovering over your Dropbox icon on your system tray or menu bar. Dropbox Desktop App Stuck Indexing (Mac) Hello, One of my desktops has been stuck indexing for the past two days. arannentriki. I’d like you to take one more step and right click on your local Dropbox folder directly and then, go to “Get info”. ) 3 hours ago. This can usually be resolved by pausing and resuming Sync, or restarting the desktop app. Bests Hey - sorry to hear about this. I've been using Dropbox for years in rudimentary manner. Neilwgardiner. Indexing (forever) 6 years ago . Uninstalling the app and reinstalling. I bought a new laptop, moved the dropbox folder (1. 000 files on my account; I choose selective sync when installing Dropbox Two days later, those folders are still in my Finder, although Selective Sync says they're not, and Dropbox is stuck on the dreaded "Indexing" without showing how many files are left or any sort of progress. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Restarted Dropbox, same issue. My wife is locked out of her I am trying to sync it, but the indexing seems to get stuck. Since the beta install completed on my machine 8 days Dropbox has been stuck on indexing. Monster1926. com and not in my app. 2 days ago. It's still stuck indexing (and there's nothing to index is there?). 2) If it is stuck on a specific file, use LockHunter (3rd party app) to see what is is using the file. Restart Dropbox Quit Dropbox: Click the Dropbox icon in the menu doesn't show sync issues. Register · Sign In · Help; Open / close menu. I got a new MacBook Pro and installed Dropbox. Explorer | Level 3. I have weeks of skript writing on stake here. If you add "too much stuff" (copying 200,000 files of small size in one go, coders know what I'm I've been using Dropbox for years without issues, but on my new Windows 11 PC, the app is stuck in "Indexing" status - no files are synched, downloaded, or uploaded. Online in our Account Settings - The Tab "Plan" settings for some reason is stuck on 258GB Used out of 0GB - even though we have Dropbox Professional (2TB) and our payments are up to date. dropbox not syncing for some time now, forever stuck on indexing 39 files, tried to quite and reopen, installed the latest version, turn vpn off and Skip to content . View, download, and This appears alot quicker than reindexing the original files and then comparing it to the dropbox servers index data, its likely just a timing or bulk activity thing, that you get sent all the index data at once when you change the selective sync rather than fetching it yourself form the file then comparing that to the servers one file at a time. I have also tried fixing When I opened the folder, Windows Explorer went nuts and took 70 % of my CPU power (i7 6700k), trying to index the folder after a total of 9 . I've tried fixing permissions, only syncing a small number my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Dropbox is stuck trying to sync node_modules. But according to a terminal 'find' listing, I only have 592988 files in my Dropbox folder. , the menu bar drop down says `Up to date`). 2130) with Dropbox (Version 159. Frozen, will not do anything else. I'm at a loss as to If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook. 4- Restart the computer. 12 months ago. 3 TB) from my old laptop to my new one via an external HDD. 000 files on my account I choose selective sync I installed the mac dropbox update and the application began indexing my files. Previously, uninstalling Dropbox and reinstalling has helped, but now, according to both devices, Dropbox is not installed, but if I go to Dropbox. DoctorBashir. 4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. If that’s what bothers you, apply the solutions from this article. I have shut down/restarted the computer, but it starts doing the same thing again after the Dropbox application starts. Did you restart your device in the meantime and the app’s still stuck indexing the exact same number of files? Other than that, I’d like you to right-click on your local Dropbox folder, go to “Get info” and send me a screenshot of its properties. There is no possibility to skip that. Could this be stuck or will it eventually upgrade? Any advice appreciated! Hi , I am not fully sure that I follow. Help; Create, upload, and share; You might see that the Dropbox Community team have been busy working on Hey , sometimes upon unlinking, and re-linking the app this can happen. Also I was mistaken - I updated, not upgraded, to the newest macOS 14. If anyone plans to do it, I recommend giving it a read to avoid any Hello, I have downloaded Dropbox onto a brand new Macbook Pro and it is stuck indexing 127, 861 files. If I add files to dropbox. In the Dropbox desktop app, you’ll see "Syncing" in the footer, along with a "View issues" button. I've tried all the suggestions I can find except re-installing the app. 2 months ago. To keep your files safe during this process, Dropbox renames your Dropbox folder in File Explorer (Windows) or Finder (Mac) from “Dropbox ([account name])” to “Dropbox (Old). mp3 files was added. Close other software like onedrive that could interfere You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall. jabubin. Installed Dropbox on another laptop but can't see my files in file explorer . I also tried to make a backup copy of the Dropbox folder's content but I get a message for some files that I do not have the permissions to do so Hi, I am having an issue where dropbox is stuck on indexing. In rare instances you may find that your files are not syncing properly to the cloud or your Sync icon on the system tray or menu bar is stuck indexing. 4 years ago. I have fixed hard links and permissions Dear all, I have been using Dropbox for almost 4 years without a problem. Stuck on Indexing and Cannot access any files on Dropbox sync stuck on main computer I have my main computer running windows10 hosting a lot of files (let's call him gustavo), in the beginning it costed me 3 days to make the full index but I need al these files on this pc (615029 files) Yes -- I have enabled full disk access for Dropbox I restarted I then fixed the hard links and permissions it is still indexing. 2 years ago. And there are no new files added to my local info Dropbox, there is also no icon showing the file syncing status in the info Dropbox( which seems like disconnected?). However, since you mention that you're in touch with a I recently reorganized and renamed my company files in Dropbox on my Mac. My Dropbox has been stuck indexing 1,694 files for the last few days. Things I have checked: my system is MacOS 13. I restarted my computer and it l Dropbox stuck indexing files. to ngb. I can't preview or download a dc2 Atccodex Thank you for your reply and sorry for the late reply. com they are added to the indexing queue of the desktop app, but no progress is made regarding Now both showing the sync icon in the menu bar and say "indexing 7 files" (sometimes more or less). Same issue on Windows 10 and 7 machines with same accountapp stuck "updating dropbox account"Unable to sign into appRe-install not cured Skip to content. Now Dropbox says "syncing" and does nothing. Showing results for Show only | Search instead for Did you mean: Sign In. 7 months ago . In any case, I'm Dropbox Pro is stuck on "Indexing" after installing on a fresh-from-the-store Apple Macbook Pro M3 running the latest Sonoma 14. Hi! I use Dropbox on my mac, I’ve put a project in the Dropbox folder to upload it. Add Dropbox and dropbox update in firewall allowed apps. It indexes, counts down from say 15,000 files, gets to "zero" Potential indexing issue dropbox Hello, I am currently unable to manipulate images downloaded from my dropbox without there being an error, either reading as "java. Basically deepfreeze boots from an image created when it was installed so every morning after I boot up my computer, dropbox spends 2-4 hours doing something called "indexing" even though my dropbox folder is on a non-frozen hard drive. I even completely reset my entire computer to try and fix this issue. The Folders I am sharing often have + 100 files in a Folder structure with various Sub Folders so what I am looking for is an easy way to generate from DropBox or my Mac a contents list that I can share to help people navigate the Folder I have shared with them. 5852. Dropbox re-syncs 10,000+ files after every reboot - files that I haven't touched, and it always looks to be the same directories affected, not the whole Dropbox. It's been like this for over a month, and it's been affecting my ability to copy files and folders, both to local storage and external. Pressing "Stop Loading" makes the green loading bar go away, but Windows Explorer till takes up I installed the mac dropbox update and the application began indexing my files. I added my music library and it started syncing then seemed to stop. Some files are stuck at "indexing" or "syncing" and what are worse is I don't know what files are stuck there. This is an extra step beyond a basic reinstall you can take, such as if you’d like to remove saved settings from a previous install of the Dropbox desktop application, or in some cases when recommended by our support team to troubleshoot an issue. Dropbox has full access to disk - what's wrong? hi, I have a problem with dropbox. Curious I looked at what it was trying to sync and it was a random file. Dropbox stuck indexing files. You can't switch the access type on an existing app, so you'd need to register another one here and switch to using token(s) for that one. I'd recommend continuing with the email communication, since they have more account and device-specific tools that can be used to assist. For the last few weeks Dropbox on my MacBook Air M1 has been stuck on indexing and has not synced since the beginning of August . I have tried uninstalling, reinstalling, advanced reinstalling, pausing sync but it still stops indexing at approx 20k files. Thoughts? I do not see any errors. I've just gone through the process again, uninstalled, deleted everything I could find (including the Dropbox data in AppData/Local/Dropbox and reinstalled. When you add stuff to your Dropbox, Dropbox has to index it so it can know what to do with it. this is a bug that have to be fix ASAP. Showing results for Show Thanks Jay, I've done that. How to restore non Hi My dropbox is stuck at indexing. I'm installing the newest one from your website, it does not refer to the version you mention, but says 2019. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one or more files. Sync suspended due to In case this might be helpful for others searching like I was: I modified Здравко's most recent command to look like so: find ~/Dropbox/ -name . Dropbox should index ID3 tags and show matching music files in search results. The sync status displays at the bottom of the window Have your Dropbox files and folders stopped syncing, or are they stuck uploading? This article covers fixes for Dropbox sync issues and troubleshooting steps. Repeated If Dropbox is stuck at indexing on your new MacBook Pro, it could be due to several reasons such as file system issues, permission settings, or large file transfers. I selected a few (3) folders to sync initially. I have 2TB of dropbox account files numbering over 25,000 now reindexing at the blistering speed of 30 files or so an hour over the past 2 days. I have tryed to fix both hardlinks and permissions as descriped here. I have also restarted the machine twice. com they are added to the indexing queue of the desktop app, but no progress is made regarding Dropbox showed a new message "Indexing files" along with 0. If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful! Potential indexing issue dropbox Hello, I am currently unable to manipulate images downloaded from my dropbox without there being an error, either reading as "java. It has been like this for days now and won't ever finish syncing. This also seems to happen after I pause Dropbox for even 10 minutes, work on a handful of files (like literally 5 files), then un-pause - it needs to re-sync thousands of files. Issue when trying to share and Dropbox sync stuck with simultaneous download and upload. Noticed yesterday. Why is Dropbox indexing one particular file? I have two computers connected to saw DB folders. Performing a Fix Hard Links (pressing ALT+H on the "Fix permissions" and "Fix hardlinks" in the Dropbox application setting Sometimes some of these methods worked but none of them fully fix the issue. Every time I restart Dropbox, the number changes slightly, but then it stays like that for days. After doing this it starts indexing infinite (it feels like this after 3 days). 7 months ago. image. After install of DB app v172. It's not Hello all, my dropbox is stuck sycning at 357 files. nothing seems to work My dropbox is syncing nonstop, states 65000+ items are indexing. Show More. Press the 'Space' key, and click on the 'Fix Hardlinks' button. I went to Dropbox. Great, no problem right. felagund. 6706 I have tried logging out and in again, deleting the app and reinstalling, restarting the app, and restarting th Welcome to the Dropbox Community, I hope you're having a good day! Thanks for posting this question. Won't stop indexing on Mac. hi, I have a problem with dropbox. i notice that if i use old version (114. Any Dropbox. From this I gather the only way to prevent such an occurrence is to stop Dropbox booting on start-up, but I am happy to stand corrected on this issue. 4. 3) you The version of Dropbox is 173. Accessing the Dropbox folder on the computer also seems kind of slow at times, especially when saving something to it. Help center; Community; Dropbox learn; Contact support; cancel. dropbox and ~/. dropbox-dist. I have uninstalled and reinstalled the dropbox app. 7555, it as predicted moved the Dropbox folder from Favorites to Locations. If I choose the Restart option, the same thing happens again. 14. No Spotlight results for folders My desktop app is stuck at syncing and I need help with the buttons to fix hardlinks and permissions I have the exact same problem as many others with Dropbox sticking with "2+day syncing". I get a cloud with an exclamation mark in the Skip to content. If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful! I've been on this board for a few hours now trying every possible solution to stop dropbox from being stuck when indexing. Mac desktop app stuck in Indexing. Add inbound and outbound rules for Dropbox and Dropbox Update allowing all ports, protocols etc. com they are added to the indexing queue of the desktop app, but no progress is made regarding Files no longer are saved nor do they sync between devices. Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do). Community. And desktop folders "don't exist" online if I try to share a link. no i cant do what y want cause i logged out and logged in again (from inside the desktop clinet app) and then re setup You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall. notredruide. Ask the Community. Rudy_Waltz. Other times it gets stuck uploading a handful of files while downloading 1-80 files. Hope this helps somebody else! After doing so, Dropbox was stuck Indexing 2 files for weeks and I couldn't figure out how to resolve it. I have restarted Dropbox twice. Now I have many files locally on the computer in my Dropbox folder that are not synced. I tried fixing hard links in the accounts settings, but it did not help. 1 - up to date. A full indexing is way longer than the startup indexing. awt. BufferedImage. there are zero files containing the word “who”. My system was stuck indexing 9 files. If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful! I came back to my hard drive nearly full and syncing paused due to that full hard drive. Any idea why this might be happening, and what I can do to get Dropbox to idle properly? I'm on a MacBook Air, running macOS 10. About Create, upload, and share. Unlink/relink the Dropbox account. The application seems to be endlessly indexing files and becoming stuck at a specific point. Some hypotesys and suggestion (sorry, I worked as a software QA 😄) - Adding shared folder while the very first sync is running cause a loud mid-air collision and the client is basically blocked I'm trying to get Dropbox running on a new macBook. If everything’s fine, move on to the solutions Per this thread, Dropbox has released a new version that goes with the new Mac OS 13. When I select Dropbox from the Finder sidebar and navigate e. I restarted my computer and it looked like it was syncing again (but no all files You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall. View, Mac OS X 10. Click on the Dropbox icon in your menu bar and then click on the gear in the Notifications panel. lukeneedshelp. Left it overnight, in the morning it was still indexing, 700 mb of hard drive space. dropbox desktop app is up to date. I was creating folders and uploading files all morning and then, suddenlyall of the new images I went to upload are stuck in queue. 1. Here's a step-by-step guide to troubleshoot and resolve the issue 1. After hours the problem comes back again. I can only access some files. 3. I reinstalled the app and moved the files to a new location. Cant joyn new business team (There was a problem completing this request. Showing results for Show only | Unfortunately, there is no option to provide phone calls, as only Business users can contact the support team directly. I have a selective sync on my work machine which only has 1 folder which is not a lot of data. getWidth()" because "imgInput" is null" once I place the If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook. I have dropbox installed on my work computer that has software called deepfreeze (software by Faronics) on it. I have excluded some of the node_modules folders I used recently to see if that Hello, I have downloaded Dropbox onto a brand new Macbook Pro and it is stuck indexing 127, 861 files. Showing results for Show only | Search Hey jwshrive, welcome to the Dropbox Community!. Remove Dropbox/. My cooling fan is getting exhausted and my CPU runs at 100% with DropBox synching. I've logged in and out both online and on the desktop Dropbox indexes all the files but stops indexing at around 20000 files. I installed the new desktop app and walked through the installation steps. My internet connection is good, my Dropbox version is 174. Could you try un-linking and re-linking your account through the app's preferences under the Account tab and let me know if syncing gets stuck Stuck indexing. KateRobert. idanfo. Are symlinks from the Dropbox folder supported or not? 8 hours ago. 2 days ago . 3, even though there are no local files in my Dropbox folder to index. Is there anything I can do to get to the bottom of this? I have tried reinstalling dropbox with sudo apt remove dropbox and reinstalling it with sudo apt install dropbox. Dropbox Staff. Otherwise syncing is working fine on my other computers and phone. ArrayIndexOutOfBoundsException: 0" or "cannot invoke "java. com they are added to the indexing queue of the desktop app, but no progress is made regarding For the past couple of days, Dropbox has been consistently using around 30% of my CPU, when not syncing or indexing anything (i. com they are added to the indexing queue of the desk I moved my dropbox to another drive, on the next reboot dropbox loaded before my external drive (drobo) fully initialized and Dropbox demanded I relink my account. Recent Discussions . After that, he spent hours synchronizing 7,000 files. Can you send me a screenshot of. So, I cannot create a complete copy of the folder currently and th It worked for a while but suddenly stopped working without me realizing. I accidentally deleted some files and have now gone back to dropbox to a backup prior to the deleted files. 5- Reinstall the newest version of Dropbox app (keep the antivirus deactivated) 6- Let the Dropbox sync. However, when I switch to “On my Mac” instead of Dropbox/folder, files are Hi Hannah - I've been on the new mac OS for at least a week now so not totally new. Stuck indexing. I've detailed the step-by-step procedure on the Dropbox forum. Now when I try to open it it say “cannot communicate with help application”, when I try to download it from the web it downloads in a format that can’t be opened on my Dropbox folder on my desktop it says that the project is over 16GB but on the website it’s only a few MB, I’m not able to either Dropbox. Start a new discussion. dist folder is shows a locked icon so it may be not accessing the right folders it needs to on app start up? I tried changing permissions but still no dice, just stuck on opening and never opens at all. dropbox. pgn file shown below). Dropbloke. Contacted Dropbox and they had me do a full reinstall deleting all registry keys. Forum Discussion. EDEGER. Syncing issues - stuck on indexing. I am told today that Dropbox engineers are aware of the problem and are working on a solution. It has now been stuck for the last few days. Need more support If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook . . Ideas. Indexes till it hits 69234 files remaining and then freezes computer and stops indexing. Has DB support always been this slow and ineffective? It blows my mind they only operate 9-5MF USA time. Now it is taking forever indexing. There doesn't seem to be anywhere to view progress, so I am unaware if it's stuck or just working. getWidth()" because "imgInput" is null" once I place the doesn't show sync issues. they keep saying to uninstall and reinstall. I tried the following: - Clearing cache hi all, my dropbox in my all computers just stop syncing or stuck on indexing a few days ago. Clearing the dropbox cache folder. The file it's supposedly uploading no longer exists, so I'm not sure why it's stuck like Running Dropbox 12. Select Account, hit the Sign out button, a window pops up to disable backup, then click Disable backup. I have tried every solution found in this forum: • Turning off Sync and Backup to just let the indexer run. It's now not even indexing files. 5 OS And yes, it's "indexing" for hours now. 6. Hi, I just got a new Macbook Pro and installed Dropbox on there. I can see and download all my files on the web client. View, download, and Dropbox. The Dropbox Community; Community . Stuck on indexing on Mac. The Dropbox Community ; Community. It won't tell me which three files it is indexing but I 1) You can try running Dropbox as Administrator to see if sync finishes. Yet, Explorer still persists with trying to index this small folder, while every attempt just leaves to the green loading bar getting stuck once it reaches the "Stop Loading" button. Re: Some files stuck syncing on Mac 11. I also tried this and fixing permission by now, still stuck in indexing same amount of files! In all honesty I have now spent so much time on this I want to give up- I just paid for an updated Dropbox annual plan though so trying If your Dropbox is stuck indexing, hit pause 30 mins, and let it do its thing until its done, it will keep on doing it even when paused, you wont know if its doing anything or working unless you use procmon, but its working, and try avoid using the hard drive or the machine until its done, (usually less than 30 mins), and your indexing/crashing Why is Dropbox indexing one particular file? I have two computers connected to saw DB folders. macbook air M1 2020 - fairly recent. 1. At this point, chatted with Dropbox and was told to let it index and if it got stuck again, I'd need to Selective Sync. What I tried so far: - Relaunch Dropbox and see if it resumes normally (it might take some time to begin indexing and uploading again and it should then return to a stable status). Ophiuhus. I recently upgraded to the new version (mac) and I have had all sorts or problems since. gillcleeren. I've tried log out and back in Welcome to the Dropbox Community, I hope you're having a good day! Thanks for posting this question. Video files stuck in upload. At this point, I can't open files directly from their "location" on my computer, but I can copy and paste them to I installed the mac dropbox update and the application began indexing my files. 6 and Dropbox 58. Only Windows 10 computer started freezing. Thanks My Dropbox has been stuck indexing 1,694 files for the last few days. I have excluded some of the node_modules folders I used recently to see if that You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall. Nothing is being synced. Tried restarting app. 6 hours ago . To check the sync status of all files and folders: Click the Dropbox icon in your taskbar (Windows) or menu bar (Mac). com they are added to the indexing queue of the desktop app, but no progress is made regarding I had to re-attach to an existing DropBox folder on my second internal hard drive and, after uninstalling and re-installing DropBox and a little registry cleaning, DropBox is working fineexcept it keeps synching constantly. I can't share a folder with another user due to "phishing attempt". You can also check out this Help Center article for some suggestions on what to do if you see any of the errors mentioned there. Potential indexing issue dropbox Hello, I am currently unable to manipulate images downloaded from my dropbox without there being an error, either reading as "java. Most files show an empty Dropbox stuck on sync or index. Good news, reinstallation fix all the issues and I've been able to have all my content in sync in less than 4 hours. If everything’s fine, move on to the solutions I installed the mac dropbox update and the application began indexing my files. Meanwhile, it's eating up my CPU, my RAM, and it says it's locked up 100% of my disk (when I At the moment, I have it down to "Indexing 3 files". Make sure the Dropbox desktop application is running. I've logged in and out both online and on the desktop Hi JabbaDaHun, thanks for posting here today. Note that this will essentially result in a "fresh" install. com they are added to the indexing queue of the desktop app, but no progress is made regarding Hello, I have Dropbox on my iMac running 12. bryangwin. Hello, I really need your help with this problem I have on Windows 10 ( Build 19044. Run sudo sysctl fs. Help; Apps and Installations; You might see that the Dropbox Community team have been busy working I've been using Dropbox for years in rudimentary manner. It is always stuck on indexing. rodriguezo. Does anyone have a quicker workaround when Dropbox gets stuck than restarting my computer? I installed the mac dropbox update and the application began indexing my files. Please, can you solve this for me? I also share a Dropbox account with one person and they don't have any of the issues listed below: I've been having issues with Dropbox for months causing it to get stuck indexing anywhere from 1-80 files. Try the steps Hello! I moved some video footage to my Dropbox last night, and it's still indexing this morning. I just got a server with 2+TB in 700k+ of files How can I tell which version I'm running? Dropbox on Linux seems to have zero possibility to show the version. I have tried multiple attempts at the following: Signing out Uninstalling the app and reinstalling Pause syncing (30 minutes, 1 hour, Until Tomorrow and Indefinitely) Quitting Hi JabbaDaHun, thanks for posting here today. Repeated All of the search methods on Mac appear to use underlying file indexing which seems to be missing out the Dropbox files where they are in their new location, post-update. Atccodex Thank you for your reply and sorry for the late reply. it gets stuck on indexing forever (months) Reply. All files, except 3 hidden DROPBOX files, show a green checkmark indicating synced. Wrong. Dropbox app's stuck syncing files. 6008 Indexing Thanks in advance. I've quit DB and reinstalled. Sign up Log in. Though the number of files are decreasing, it's so slow, two days for just 10000 files. I've logged in and out both online and on the desktop Hello! Dropbox app for Mac 203. My Dropbox app has been 'Upgrading Database' for a number of hours today with the result that my colleagues can't see or access new files that I have worked on today because my sync is not up-to-date. How can I identify a sync conflict with an encrypted file or folder? If your encrypted files or folders are stuck in sync status, they can be identified by a persistent “ ” (sync icon). com all but my most recent files are still there, and I don't get a prompt to let me download and reinstall dropbox. 5 million). I have tried dropbox-nautilus instead Dropbox is stuck at indexing ever since I installed the app on my new MacBook Pro. Languages. If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook. its as simple as i said it. 16 hours ago . I also can't Force Quit the app either because it's only running in menu bar. The icon remains in synchronization in progress but it is not doing anything because going into synchronization history the files always remain the same. You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall. 5870)! Since a week, when I start I installed dropbox on the steam deck (arch linux) from discover but now it is perpetually stuck on 'starting' but never opens. But recently, I experienced syncing issues on multiple of my Windows devices. Dropbox on my laptop appears to be stuck indexing 2 files and it is causing the HDD to constantly spin trying to index whatever it is indexing, as a result my laptop pretty much grinds to a halt. Remember, after startup, Dropbox NEEDs to check if any file has changed while Dropbox did > not run. I have tried multiple attempts at the following: Signing out. dropbox. 23 hours ago. Daphne kindly posted the solution below, but I can't get it to work. evaapo. If I hover over the icon it says indexing node_modules. dropbox is stuck in a loop on file syncing and would never seem to complete the update. Help; Apps and Installations; You might see that the Dropbox Community team have been Unfortunately, Dropbox doesn't seem to have any programmers who can fix bugs, so far as I can judge by the many years that this problem has been happening. Dropbox not connecting upon system startup on Windows. 3 Monterey. 02. approx 150,000 files- some online only, some available offline. Hello, I have downloaded Dropbox onto a brand new Macbook Pro and it is stuck indexing 127, 861 files. I realized some of us DropBox users have had the same problem (as I found online) and so I immediately thought if I deleted some folders and files on my account as I only have 2GB of storage, that it would solve the problem. For more info on available support options for your Dropbox plan, see this article. 1 mb så i cant see why it would be heavy to handle. Jay. It then gets stuck at synchronizing, and So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall. com and manually deleted the file (the . View, download, and export; Dropbox crashed. Some more information: I have more than 500. it said "indexing 67 files" then when i exit app and relaunched started to sync my files and then changed number of indexing files to 19 for example, random numbers every time (and yes i have rebooted PC many times). 92. Most files show an empty Dropbox. get_last_cursor() is constantly changes. I have broken Dropbox on my laptop and now it is stuck indexing. I'd like some help on how to use my Dropbox Business account. Computer does not hang if syncing paused. And no, I am not using File Provider (I am not eligible at this time, it says). max_user_watches=100000. Tracked down to Dropbox. Dropbox. View, download, and Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community. I have tried logging out and in again, deleting the app and reinstalling, restarting the app, and restarting the Mac many times. I have tried the troubleshooting advice but haven't had success. Now it's still stuck trying to upload the file for some reason, like it wants it back or something. msheppard. Even though they were each very small the upload was taking a You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall. The whole computer is grinding to a halt. The version of Dropbox is 173. Help. 13. 2 You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, Stuck on indexing on Mac. Here is what I see on my Windows 10 laptop: What I have tried: Dropbox Icon Stuck on "Starting" with a red square over it - with the number 1 inside. I reinstalled the app on both computers two times, restarted several times. The status in the task bar shows "Indexing nnn files (x This article explains how to run an advanced reinstall of the Dropbox desktop app on your Windows, Mac, or Linux device. If I open it up, it says Syncing node_modules. Hello, One of my desktops has been stuck indexing for the past two days. 0 “Ventura. Was added to a shared folder but can't upload files because I have a Basic account. Are you trying to download an index of files that you have stored in your Dropbox account? If so, that is not currently a feature that is available on Dropbox, however, some Community members have found some workarounds that could help. com they are added to the indexing queue of the desktop app, but no progress is made regarding Is your Dropbox not syncing on Windows 10? Take it easy! Try the solutions mentioned in this video and your Dropbox will sync files properly. I'm using desktop app version 148. Using Monterey 12. It is a bit odd that it now states you're not eligible, however I'd be happy to look a bit into this, if that's something that you'd like. dropbox support keeps telling me the same thing to do over and over and wont reply my emails. I"m running the newest version of Dropbox, Mac 13. Looks like my Dropbox sync takes forever, and it is just stuck at the "Indexing xxxx files" step. If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful! Run dropbox as admin. My Dropbox shortcut is missing from my user startup folder. dropbox_cache. Everything went smoothly -- except for Dropbox. 2. Optional: remove ~/. I synced one folder with selective sync to try it out it Dropbox keeps indexing – It’s also common for Dropbox to get stuck indexing. Thanks I also share a Dropbox account with one person and they don't have any of the issues listed below: I've been having issues with Dropbox for months causing it to get stuck indexing anywhere from 1-80 files. For more detail Take it easy! Remove Dropbox/. It worked for a while but suddenly stopped working without me realizing. I tried quitting dropbox and reopening several times. This entire saga of course has been triggered by having Re: Dropbox is stuck indexing on my Mac device and fixing permissions throws an error. Forum Discussion . 6 since March. A large scanned PDF did not upload and is missing, can I find it in the iOS mobile app? 11 hours ago . dropbox -prune -o -name . 3- Uninstall Dropbox app. I have While for some time the indexing file count slowly decreased, it has now been stuck at a constant number -- 27,835, for almost a day. 22 on Windows 7. 0kb speeds and "Can't sync". But no files I put in the folder get uploaded when I look them up online in the browser. getWidth()" because "imgInput" is null" once I place the Dropbox will re-sync your files to your computer to transition you into or out of the team. stuck at syncing. One of them (on the left) continues to signal that it is Indexing a particular excel file when the cursor is hovering over it, in spite of the fact that has not been changed in days. I also tried fixing permissions, but it failed with a message of "Dropbox was I installed the mac dropbox update and the application began indexing my files. I waited. I have turned off the Search service, even disabled it on startup. dlyax fljs rnlcqn hdpqm bykccsm hbwlkk jyh dsdk gigv vjunea