Xfinity power outage. To receive the credit, you must login with your XFINITY ID.

Xfinity power outage. A Comcast tech came out and replaced my modem last time.

• Xfinity power outage com/support/articles/check-service-outage, you can also request credits linked to this interruption all in one place. We have seen no Xfinity vans or anything xfinity. 11/22: 8am Update – With widespread power outages persisting across Western Washington, free Xfinity WiFi Hotspots will remain open to the public through Monday, 11/25. Tech is complete in the Xfinity garage. user_m2fmwj. To help keep our communities connected until Xfinity Storm-Ready WiFi provides cellular data backup at no additional charge in the event of a connectivity outage, plus a Battery Backup to keep Storm-Ready WiFi connected when the power is out. There's no bad weather. and I noticed my modem didn't We are getting many power outages. Closed. For the money we're paying, why isn't Comcast doing anything about their clearly shotty infrastructure? There is no reason this should be a constant occurrence. 2 Messages. Official Comcast Xfinity Issues Reports Latest outage, problems and issue reports in social media: Okey (@Okey24293440) reported 6 minutes ago. My internet service did not work until 3PM 7/18/2024. Instead, type "Xfinity Support" there. Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, Check the latest outage reports and issues for Comcast Xfinity users in the United States. Qualified customers now receive a one-time credit when reporting their service interruption through the Xfinity Status Center in My Account. I honestly would advise you to not expect much stability on the connection while these problems are being resolved. Tuesday, October 22nd, 2024 6:36 PM. I live in Augusta Georgia and couple days ago we had hurricane helene. the outage map shows an outage 500-2000 people affected yet it’s been that way for 5 days and powers been nearly fully restored in the entire area. If there is an outage, you will have to wait till the company fixes the same. User reports indicate no current problems at Xfinity by Comcast. Every where around Sacramento the Xfinity outage map shows 2000 here 2000 there 2000 over there that have the outage. Check for potential outages in your area that may be affecting your Xfinity Internet, TV, or phone services. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the There has been an xfinity outage for 3 days now, the sun is shining and hardly any snow on the streets, but the message from Comcast is "we have an outage, you are not eligible for a service refund because it is weather related, and we'll get around to fixing it when 'it's safe'. Facebook, Play store) Credits are calculated at total monthly billing minus taxes and divided by 30 to get a daily rate. https://ibb. The latest reports from users having issues in Knoxville come from postal codes 37919, 37929, 37921, 37923 and 37917. Our power finally came back on yesterday but now my xfinity stating a outage detected and my internet is offline right now I need help getting it back up and running. People like myself work from home and having to take my personal time off. @comcast is there an outage in new haven CT 06511? Chuck (@chuck1375) reported 10 minutes ago @ProjectLincoln @comcast @Toyota I will be looking at Honda and YouTube TV unless you all fix this. There are four households on my street without connection. Then we credit per day of service issue. Looks like something went wrong. Power was out in my neighborhood last week. Problems with your TV signal, phone issues or is internet down? We'll tell you what is going on. Please know Comcast Service Restoration is underway and we apologize for any Comcast has a new router designed to stay connected to the internet during storms and power outages. Offers. Following hurricane, milton sebring fl has had full city power restored for 36 hours now and the internet is still down. Monday, September 30th, 2024 1:41 AM. View your connection status, fix service issues, and check for local Comcast outages. I thought you all were better than this. Just no Comcast service. xfinity. Dre (@_blaquemigo) reported 47 minutes ago from Marietta, Georgia. I have had service interruptions since Thursday September 19, 2024. Check out our full Xfinity Stream review to learn more about the app. Power outage credit. A Comcast tech came out and replaced my modem last time. m. Saturday, August 10th, 2024 5:05 PM. When visiting the Status Center, Simply scroll down to where it says "Tell us more about your experience in the Outage" Tips section at the bottom of the page. Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. user_rx8aqg. I am sorry to hear you have been without cable. For customers experiencing service outages due to Xfinity's Storm-Ready Wi-Fi, It's possible that the power outage caused your equipment to malfunction and a simple router restart should do the trick. Type your message in the text area near the bottom of the window Press Enter to send it The ups works fine but all I had was a blinking orange light on my modem. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Your information was not submitted. I am an Official Xfinity Employee. To help residents stay connected as Washington recovers from storm-related power outages, Comcast’s network of more than 66,000 public Xfinity WiFi hotspots in the impacted areas in Western Washington are now Find out if Comcast Xfinity is out down or not and what you can do about it. I’m just sad my mother’s facility is shackled to your crap service anyway. Power Outage, Xfinity Conne U. I would be more than happy to review your account to see what's being done to restore your services. @comcastcares Not likely I’m afraid both sides stink in this. Well, the shitternet is down. @comcastcares It's still out. We want to not only thank our customers for their patience and understanding, but our hard-working response team of 200+ For a test, does a computer / device hardwired directly to the router / gateway device with an ethernet cable have the same problem ? With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. Does anyone have a good recommendation for a UPS power for the xfinity cable modem Xb6. There was a huge storm in my town (Bloomington, IN) last night. user_t5bjxe, Hello, and thank you for reaching out to Xfinity Support. The map for Duke energy has been updating, in real time, ever since customers started reporting outages. Michael Jernegan (@apurplebud) reported 10 minutes ago. AT&T customers have barely had an interruption and here we are fully 24 hrs later with no service and no idea of when that might happen. It’s only available in areas within range of applicable 4G LTE cellular signal, and when activated, internet speeds will be reduced to speeds up to 30 Mbps download/7 Mbps upload. most areas before we can even start to check on what is needed to start repairs and that can be delayed if commercial power is impacted since our services do use commercial power. To receive the credit, you must login with your XFINITY ID. Is power still The broader context that there are 2000+ customers without internet in the greater area _is_ useful (although still fairly awful, considering there is no boundary on the outage Outage after losing power. Since the power was back, but the internet was out I'm looking to receive credit for 7/9/2024 to 7/18/2024. About 10 minutes later the power went out and lasted 14 hours. A power outage can disrupt your service. credit for power outage. Post includes useful xfinity. 00 credit for outage over 2 hours (outages for any reason including maintenance with utility power outages or weather related events excluded). I need a service provider letter that states I had the downtime. Days due to storms or power outages in my area but that's a damn lie! Haven't had a stor Just had the same thing happen in Naples, FL this past Wednesday. However, when I go to the credit refund page it only allows for 7 days from the outage. Nothing from Comcast to explain the continued outage. Customers like me are going to be looking at this map to find out:. Beryl Power Outage. Sign in. I can use chrome to call up websites but none of the other apps that have a network connection are working (e. A form launches to also determine eligibility for the credit. If your Xfinity TV service is out during a power outage, you can still use the Xfinity Stream app to watch on-demand movies or TV shows. Like. Power outages are impacting some residents and businesses in the Portland area due to rain and wind affecting the region. Let us help, as worrying about your Xfinity bills shouldn’t be one of them. We know these PSPS events have a big impact on your life, so we want you to understand how your service may be impacted and how you can stay informed. Electricity must be fully operational for homes and businesses so that our network can deliver Xfinity and Comcast Business services. user_w0twph. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. There are WiFi Hotspots available all around my area but not a single one within a mile of my entire neighborhood. everything is back working. After a storm, restoring connectivity to our customers can be complicated and take longer than we would like. The time without service was due to a power outage from the electrical company and a WA resident here. Power outages are impacting some residents and businesses in the Longview area due to rain and wind impacting the region. There is a generator at the end of my street and when it runs out of gas then no service. we were without any service for 5 days, with a small 12-hour recharge somewhere within those 5 days. What is the cause-and-effect relation that could explain the above? The same happened with the rainstorm on the 16th of May. Reply reply Comcast Xfinity Issues Reports Near Tucson, Arizona Latest outage, problems and issue reports in Tucson and nearby locations: R. In the case of electrical storms, a power @Xfinity there was an outage in my area. If your home or business has Out now for 10 days and no way to get any update on restoration. 0. As you can read here: https://www. If you are experiencing a Comcast service interruption due to the power outage, here’s what you can expect. Although it was tough, I pulled through. Verizon is so expensive. I would like a credit for those ddays Without Xfinity in our neighborhood, we have zero ways to communicate and no 911 service. Only One text Check out Comcast/XFINITY's 30 second TV commercial, 'Storm Ready WiFi: Power Outage: $25' from the Cable, Satellite TV & ISP industry. My friend switched from Xfinity to AT&T as soon as her power was restored her internet was also. It truly is a cancer. Hello, I need Proof of outage letter for work from my outage today from 12:06PM to 12:57PM. I have called Comcast repeatedly to find out what is going on since the power HAS been restored and the area IS SAFE. user_sawo45. 1. Select "Xfinity Support" from that list. Stace (@StacyDirker) reported 15 minutes ago from New Boston, Michigan Yesterday, we had a power outage for a couple hours. If you have questions about your services, we're here to answer them. Currently, I purchased a backup battery through Xfinity for power outages so I could make and receive calls. This xfinity outage in the area has me going crazy today. Reply reply In an extended power outage the generators powering individual neighborhoods seem to run out of fuel after a few hours. Power Outage, Xfinity Connection Issues, and A $100 Charge. I'm sorry to hear you're unable to connect after a power service interruption. 54,000 reports on Downdetector. @derekahunter @MSNBC @comcast Comcast should be broken up into tiny pieces. My electricity was out yesterday but the phone did not work. We suffer many power outages in our area (power lines, planned outages, fire danger, etc. Called for assistance but the custom The "To:" line prompts you to "Type the name of a person". All of our estimated times for restoration of service are updated to our The latest reports from users having issues in San Jose come from postal codes 95141, 95112, 95111, 95116, 95125, 95122, 95128 and 95115. What are the factors behind this extended delay in restoring service. Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. I checked for outages and there are none in my area. 3 Messages. (not counting SMUD power outages) Payment Credits: We understand that managing the aftermath of severe weather is overwhelming. View other replies. After my power trips and comes back on my modem won't reconnect and gives the dreaded blinking green light. You can check the map at xfinity. I reported my internet outage to Xfinity on July 9th which was the day after the storm. Eric Myers (@EricMyers31) reported 8 minutes ago from Fairfield, California Should your home or business experience a loss of service due to a power outage, local power must first be restored before Xfinity video, phone or internet services can begin working again. Thousands of Comcast’s customers are still currently experiencing power outages, especially in areas of Fairfield, Fort Bragg, Marin, Monterey, North Sac Valley, Rohnert Park, San Jose, Santa Cruz and Ukiah. 20 minutes is all they would have needed to fix my issue but they have blown it entirely out of proportion Yo @Xfinity I understand the weather has caused an outage since Wednesday here but no one is listening to me about my dangerously low power line in my backyard that DTE directed me to you bc we have power- until the outage is taken care of. I can certainly understand how frustrating it must be to feel uncertain, especially when you're trying to make plans around the outage. I'm confused. Please know that getting everyone back connected is always paramount. user_1r9yc2. user_luhl5k I'm really sorry to hear about the frustration you’re experiencing with the outage map and the lack of information regarding the power restoration in your area. Raleigh Hills Power outage 2:30am-ish Sat, PGE restored Mon 6:40pm-ish. Reply. Comcast/Xfinity has the option to check for local outages. It just says outage due to severe weather and there is nothing on the outage map for my area. We had no power outage but an Xfinity Internet outage 24 hours after the severe weather. Coverage works within Xfinity Comcast Xfinity Issues Reports Near Vacaville, California Latest outage, problems and issue reports in Vacaville and nearby locations: Eric Myers (@EricMyers31) reported 3 minutes ago from Fairfield, California. Comcast's Storm-Ready Wi-Fi device , announced Tuesday, costs $7 a month for 36 months, and Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Everything was working fine last night and we didnt lose power. [Edited: rule violation] the last 2 weeks! In and out at least 4 times a day for multiple hours. co/sVZDYCC. What device to use for network or power outages . Apparently, Comcast requires power at the street level to get their signal to This is unacceptable. As always, we’ll work as quickly as possible to restore service, but local power companies need to ensure the area is safe before our teams can begin to make repairs. Xfinity -- the most pathetic poor customer Accordingly, I believe a financial penalty makes sense such as $25. XfinityGabriel +20 more. At this point, the problem is Comcast's under-investment in its network maintenance. We had a power surge and the lights went out briefly - about 15 seconds or so. Xfinity has THE WORST customer service of any company I have ever been a customer of, yet they charge $3000/year for TV and internet. They cannot blame their inadequacy on power outage. All of my neighbors have service. After power was restored in the neighborhood, I got another message from Xfinity saying their services had been restored as well. After the power came back on, I've had an issue with WiFi. Your automated service is saying it's repaired. Submit a Request. Comcast Xfinity Issues Reports Near Baltimore, Maryland Latest outage, problems and issue reports in Baltimore and nearby locations: Ray Roig (@RayRoig) reported 22 seconds ago from Mays Chapel Village, Maryland. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Occasionally I get messages that it has been restored but that has not happened. 5K Messages. Categories Telecommunications; Finance; Online services; Social Media It says it’s due Power outage. An "Xfinity Support" graphic replaces the "To:" line. Identify potential problems and discover easy fixes with the same diagnostic tool used by our agents. Power outages caused by hurricanes, storms, wildfires, and other weather-related events can cause interruptions to your Xfinity service. My line was knocked down during the storm and they will not come fix it. on end. William Nagel (@William_Nagel_) reported 7 minutes ago. The xfinity outage map is useless. I have been a customer of Comcast for 14 years but will likely go with another service because of the constant lying they have been doing. @comcast @BBBSA Comcast should never be allowed to feel proud of their corporate and financial support of My power went out, PGE was there within hours to fix the issue. Back then, we thought that the cause was a technician's mistake " During a network or power outage, the Xfinity Storm-Ready device automatically switches to a backup 4G LTE cellular network to keep your home online. Outage. All previous power outages restored with power, if battery (like my neighbor) there was No Internet drop. Call AT&T & then call Xfinity then you see who actually cares!!! Xfinity will loose millions in Power outage last night from about 9 PM to 1 AM. At first you guys didn’t detect it but after 2 hours of tryna trouble shoot over the phone the agent found it. Customer Service. Today blinking green light all day. Please take these precautions to maintain voice service. @Xfinity Outage across all of Colorado Springs I was in the middle of importing a media file and boom everything across the city went out. We had another "local" outage the other day that lasted 6 hours. Getting Started. During an outage, the Storm-Ready device automatically switches from broadband to cellular 4G LTE connectivity, and when activated, internet speeds will be We anticipate planned power outages or Public Safety Power Shutoffs (PSPS) during fire season (June-November) in many parts of California. It seems like our internet goes out every few months for at least an entire day at a time (and sometimes longer). You can’t control the weather, but the Xfinity Response Center can you help you stay connected Any impact to your Xfinity service could be the result of a local power outage and/or damage to our network. Please send us a direct chat message with your full name and complete service address to “Xfinity Comcast Xfinity Issues Reports Near Seattle, Washington Latest outage, problems and issue reports in Seattle and nearby locations: ‍ Paige Bailey @ 127. This is a user_boyuf6 Right now, our techs are uncovering lots of issues that require turning equipment back off, which causes these style of intermittent connections. No xfinity Internet & cable ( despite guaranteed service with power outages, lol ). I was affected by hurricane Beryl and had my power restored 5AM on 7/9/2024. When you check t the Xfinity app, does the app show there is currenlty a servie Interruption in the area? Generally when the app lists there is a power outage in the area those are generally areas that have been impacted by severe weather so even though you may have power, our notes and plants could still be impacted the area not have power 12/26 9:45 a. However since I am in an area of outage I get a message and the "customer service" robot automatically hangs up even if I say I am not calling about the outage. 00 credit against monthly bill for outages over on hour but less than two and $50. Just bad Power in my neighborhood went out due to storms a couple nights ago, and was restored the next day. com . Billing. Please visit https://comca. The router is plugged in, and I got a notification to my phone from Xfinity that there was an issue causing slow internet speeds and Comcast Xfinity Issues Reports Near Harrisburg, Pennsylvania Latest outage, problems and issue reports in Harrisburg and nearby locations: Bri High ☮️ ️#Biden2020 (@BriHigh2) reported 2 minutes ago from Colonial Park, Pennsylvania @MKichline @dish They are all bad. With the Storm-Ready device, you will be automatically switched to cellular data during power and network outages, so you can stay online with up to four hours of battery backup. Keep an eye on this page to learn about the songs, characters, and celebrities @Chloe3222 . Directv is expensive and not good. ) I have backup power (generator and battery backup) but my Xfinity still doesn't provide signal for internet/phone. We have UPS and Generator for the whole house but it sounds like xfinity does not have proper power backup on repeaters or other equipment. Downdetector Comcast is lying. Stephen Browning (@BrowningStephen) reported 31 seconds ago from Catalina Foothills, Arizona. Electricity must be fully operational for homes and businesses so that our network can deliver Xfinity and Comcast Power outage=no internet from Comcast. Hello! For a little over a month my xfinity internet hasn't been on. The whole block has power. 5 months ago. Real-time outage overview for Xfinity. U. Here’s what you can expect if you are experiencing a Comcast service interruption due to a power outage. . 0. No power outage. I initially got a text from Xfinity that their service was down, understandably. During a Public Safety Power Shutoff event, Xfinity services like Internet, TV, Can we get credit when we’ve been without Comcast service for 4 days now due to Covid power outage? Skip to main content. For all 3 outages the Xfinity service went down not too long after the power failed and stayed that way until it came back on, while the AT&T service stayed up the entire time. For fast Wi-Fi internet access, Comcast customers who aren’t on a prepaid plan can connect to a neighborhood Xfinity hotspot. Check the Outage Map to see if your Xfinity service is down and get alerts by SMS. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from How long will it take for my Xfinity services to be restored if they were down due to a power outage? Show More / Show Less Power must first be restored to both your home and to the local Xfinity network serving your neighborhood before our technicians can begin work to restore your Xfinity services. YMMV though. You are still hiding behind the power outage as we got power back after it being down for a week from Helene. Although I have a Tesla PowerWall which provided power to my whole house including my Comcast cable modem and router, I still lost my internet connection as soon as the neighborhood power was turned off by PG&E during the last PSPS. 6 months ago. st/3bOgFmh and click the link, Tell us more about your experience in the Outage Tips section at the bottom of the page. Jimmy Love (@JimmyH20mach1) reported 21 minutes ago from Stratmoor, Colorado. I go thru all the modem reset procedures multiple times and then end up having to schedule an appointment for 3-4 days later. The modem went to blinking orange light ( a sure sign it had power ), but alas, no Internet. Meanwhile, the xfinity outage map is basically empty. On Xfinity's Twitter and Reddit there is no current mention of an outage. The message just says there's a power outage in my area, but that outage was resolved on Friday - 4 days ago. I go thru all the modem reset Comcast should know full and well at the turn of the winter season, this region is affected by wind storms that occasionally result in power outages (thankfully, most are very brief of less than an hour, while the recent outage is among the longer). As you are typing a drop-down list appears. When that happened, one of my xcam2 cameras quit working (the timeline quit recording). com links, map and phone numbers. Xfinity TV customers can stream their favorite movies, shows and other content on their mobile devices via the Xfinity Stream app. Was surprised to find that Fargo, which aired at 10 PM while the power was out, was recorded on my Xfinity DVR. Fully charged Xfinity Battery Backup will A few weeks ago some powerful storms came thru the area (Sterling Heights). FPL had a widespread outage and TV and Internet went down as well. Like many people, after hurricane Beryl, I was without power for 8 days. Home. Our Xfinity Internet service provision was interrupted after the rainstorm for a few days. Connect to an Xfinity Wi-Fi hotspot. Wednesday, February 7th, 2024 2:01 PM. Learn why you may have power but no Xfinity service and what Xfinity is doing to restore it. user_t5bjxe. Friday, February 9th, 2024 6:54 PM. 1 Message. Xfinity Internet & cable STILL out over 4 DAYS since initial outage. It came back on 5 days ago but my internet and cable still don't work. Now #ATT #DirecTV and #Viacom are in talks and they are screwing up the #PayingCustomers service. Curious as to how. 2 months ago . Xfinity down at my address since 1/13/2024 line needs be reconnected. thank you. g. I’ve had power since Monday afternoon and still no internet. Only Robo phone responses. Absolutely pathetic service. Xfinity Community Forum. And any information on how long the UPS will keep the modem powered for. These were not major power outages and I still had no internet even though the modem was powered. I can look at the account and get an exact number if you like. Report outage information in your area. We live in an area of Northern CA with no Cell phone service, and rely on Xfinity for internet and all communications. See the heatmap, social media posts and current status of the service. Cindi Internet outage for whole day. When I call or chat, I'm still told by Xfinity via automated responses that there is an outage in my area and they won't let me speak to anyone. I can look into this for you. A falling tree took down power and xfinity lines to house. 1 (@DynamicWebPaige) reported 4 minutes ago from Seattle, Washington @Xfinity The internet outage in Seattle has reduced me to pacing while fumblingly attempting to check email + reschedule meetings on 12/26 9:45 a. We very much appreciate your continued patience as our crews work to make repairs following last week's power interruption. Enter Xfinity Storm-Ready WiFi, which helps keep your home online through network and power outages. #xfinity. Comcast Xfinity Issues Reports Near Petaluma, California Latest outage, problems and issue reports in Petaluma and nearby locations: chaskellChocolate2Go (@SonomaCoPride) reported 56 seconds ago from Santa Rosa, California. swhr ndshds iwoag czzfs fiddkl rgpf eutv pymet itozl vktcqz